Powerware 5115 RM User Manual download pdf (Page 54)

Troubleshooting

Powerware

5115 Rack-Mount User’s Guide : 164201449 Rev A www.powerware.com

Silencing an Audible Alarm

Before silencing an alarm, check the alarm condition and perform the

applicable action to resolve the condition (see Table 8). To silence the

alarm for an existing fault, press the button. If UPS status changes,

the alarm beeps, overriding the previous alarm silencing.

Site Wiring Fault (120V Models Only)

The Site Wiring Fault indicator on the UPS rear panel illuminates if the

ground wire connection does not exist or the line and neutral wires are

reversed in the line receptacle. This indicator stays on until the

condition is resolved. Have a qualified electrician correct the wiring

fault. The UPS operates when the indicator is illuminated, but does not

provideratednoiseandsurgesuppression.

Table 8. Troubleshooting

Alarm or Condition Possible Cause Action

The indicator is not

on; the UPS does not start.



The power cord is not

connected correctly.

Check the power cord connections.

;

The UPS is in Standby

mode.

Press and hold the button until you hear the UPS

beep (approximately two seconds) to supply power to

the connected equipment.

The wall outlet is faulty. Have a qualified electrician test and repair the outlet.

The UPS operates in Battery mode

only, even though normal utility

power is present.

The input circuit protector is

open (230V models only).

Save your work and turn off your equipment. Turn off

the UPS. Reduce the load, then press the input circuit

protector on the UPS rear panel.

The UPS does not provide the

expected backup time.

The batteries need charging

or service.

Plug the UPS into a power outlet for 24 hours to charge

the battery. Press the button; if the alarm beeps,

see “Replacing Batteries” on page 40 to replace the

battery.

During extended power outages, turn off the UPS after

saving your work and shutting down your computer to

conserve battery power.

LOAD 2 LOAD 1

Normal operation. None. The UPS is operating in Normal mode and

automatically provides consistent voltage with the

Buck and Boost feature. Power is available to the load

segments as indicated by Load 1 (Yellow) and Load 2

(Green).

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Powerware 5115 RM User Manual Page 54

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